DWYER EVENT CONSULTING LLC
Driving Growth for You & Your Customers
DEVELOPING INNOVATIVE PRICING MODELS, COST SAVING MEASURES & CUSTOMER STRATEGIES
ABOUT:
With 20+ years of experience (15 with Reed & 5 with Informa Markets) and driving many of the key initiatives Paul Dwyer wants to share that passion and work with other Event organizers & businesses.
Having worked in & with various disciplines over two decades, including Finance, Customer Service, Procurement, Registration, Business Development (M&A), Pricing, Marketing, Operations & Onsite IT. Paul brings a vast understanding of the industry & products that can help your customers attain success while enhancing your brand & customer loyalty.
Paul has extensive knowledge on both the Revenue & Expense side. Lead numerous RFP's during the vendor selection process, and has worked on & negotiated numerous contracts, while fostering strong vendor relationships.
SERVICES
Welcome to our Trade Show and Business Consulting Services!
Paul specializes in RFP's, Vendor selection & On-going Management, contract review & Financial discipline.
Paul also specializes in problem-solving and enhancing the customer journey. Can help to ensure your business drives growth through innovative strategies like the Location Floor Space Pricing model & new product offerings that have a focus on sustainability.
With a strong emphasis on leveraging technology to complement customer service, we can implement solutions & revenue drivers, such as Enhanced Data collection, interactive on-site experiences with Lead Retrieval, and Kiosks to optimize your processes.
Lastly, Paul can help with nurturing valuable vendor and customer relationships for ongoing revenue generation, improved efficiency, and a better customer experience.
PROJECTS
While at Reed Exhibitions & Informa Markets; Paul worked on various projects to drive growth, improve customer experience and use data for decision making.
While at Informa, Paul oversaw, Procurement, Data Management, Customer Service & Onsite IT. Paul consolidated systems & introduced Tech to improve the customer journey. Also at Informa Paul streamlined Vendors & identified economies of scale which produced $ Millions in Savings.
While at Reed, Paul oversaw Registration and was at the forefront of designing a better registration experience and enhancing Lead Retrieval. Paul drove the Floor Plan Pricing Financial models, to increase yield/flex pricing.
Paul also worked closely with numerous Vendors, and Associations...
During all of this, Paul always kept an eye on the customer experience, data, & financial impact(s) of decisions & how this impacts the & Return on Investment for both the Event and the customers!
