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SERVICES:

With over 20 years of experience in the Trade Show Industry across various disciplines, including Procurement, Customer Service, Finance, Onsite Technology, Registration, Business Development (M&A), Pricing, Data Management, and Operations, Paul offers a wide variety of services both Pre & Post Show and On-Site at the event.  Reach out for a Free Consultation...

Email:  info@Dwyereventconsulting.com     or:  

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Process improvements:

  • Customer Journey

    • Study

    • Streamline

    • Improve Journey

  • Customer Service

    • Touchpoints

    • Follow-up

    • Engagement

    • Tech Uses & Tools

    • SWOT Analysis

  • Establish(KPI's): Key      Performance Indicators

  • Improving Customer      Experience through Tech

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System Improvements :

  • Coupa Contract &            Payment system

  • Customer  Service

    • ChatBot​

    • Auto-Phone Calls

    • Benchmarks
    • Efficiency Day to Day​

  • Lead Retrieval

    • Training

    • Engagement​

  • Session Management

  • Mobile App Use

  • Big Data Analysis

    •  Drive ROI

    •  Monetize

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Onsite Services:

  •  Kiosk Management

  • Registration

  • Customer Service

  • Lead Retrieval

  • Staff Training

  • Session Management

  • Finance​​

Sustainability Strategy:

  • Floor Carpet Strategy

  • Digital vs Physical

  • Registration Logistics

  • Badges

    • Color vs B&W​

    • Printer Size

    • Digital options

  • Mobile App vs Print

  • Kiosk solutions

  • Logistics

  • All in versus reality

  • Benefits to Customer Travel

  • Lower Carbon footprint​​

© 2024 by Dwyer Event Consulting LLC.

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